Q: Where does the name Studio Papa come from?
A: Once upon a time, Marcus used to run an alt-country music night called Papa was a Rodeo. Unfortunately, some say he was so ahead of his time that Perth wasn’t ready for the majesty that is pedal steel. Whilst the events may have faded in people’s memory, Marcus’ reputation for putting on these events did not, and the moniker of Papa followed him into a new career, which thankfully, he is better at.

Q: How big is your team?
A: Marcus generally operates as a solo show, with the flexibility to assemble the other members of Voltron for larger projects.

Q: Are you guys really a family?
A: In the spiritual sense, we’re all one big family.

Q: Do I get the working files if I hire you to design something?
A: As with all things, it depends. We don’t automatically include the working files in the budget, nor do we generally transfer these at the end of the job. If you require the files, let us know up front, and we’ll price it up for you.

Q: I’m a client with a project I’d like to discuss that is good for the community, has a flexible timeline and has a healthy budget. How do I reach you?
A: Please send us an email with an urgent status titled ‘Unicorn’, and we will get back to you immediately.

Q: What’s your design process?
A: It’s part of our secret sauce. If you send us an enquiry, let’s chat about what you’re cooking and work out the right sauce for your project.

Q: What’s the difference between a font and a typeface?
A: Disambiguation.

Q: Can I get the fonts from my project.
A: Put simply — they’re not ours to give. If you’re on a FAQ bender, we recommend checking out Hoefler & Co’s FAQ on Licensing & Usage. Different foundries have different rules, but this is a great place to start.

Q: Are you interested in participating in our free pitch/design competition? Can you at least describe some concept ideas if you can’t supply designs?
A: We’re afraid not. As members of AGDA, we’re strictly forbidden to participate in this kind of thing, even when the project sounds great. Plus, we don’t want to either. It’s a dirty practice, and that’s not how we roll.

Q: Do you offer internships/work experience?
A: We’re currently not able to take on any interns. We hope to do so in the future. Watch this space.

Q: What’s with all the horseshoe magnets?
A: We help folks get lucky by aligning their brand touchpoints around a compelling positioning and magnetising their brands.

Q: How many concepts do I get with my design project?
A: Every project is custom, so it depends on the particulars of the brief we’ve discussed and the scope of the quote we’ve supplied for you. If you have a number in mind, let us know upfront, and we’ll price it up for you.

Q: My neighbour’s nephew’s cat can do (insert project) cheaper. Why do Design Studios cost so much?
A: It’s like buying a car. Sometimes, you can get a bargain, but you might not get very far with it. We care about you going far.

Q: What kind of clients do you work with?
A: Good ones. We do a lot of work with people who help make our community a better, more culturally rich place to live with more things to do. It’s a privilege to be a part of their story.

Q: What kind of clients don’t you work with?
A: Anyone who hurts our planet or its inhabitants.

Q: Where are you located?
A: In Perth at an undisclosed location.

Q: Do you have a privacy policy
A: Doesn’t everyone? Check ours out here.

Q: How come you don’t enter any awards?
A: We’re not looking to expand our client base, and we’re very comfortable with our own success metrics.